Terms and Conditions

This document is an electronic record under the provisions of the Information Technology Act, 2000 and applicable rules thereunder. Being generated electronically, it does not require any physical or digital signature.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring publication of rules, regulations, privacy policy, and Terms of Use for access or usage of the website.

The domain www.kaverolux.com is owned and operated by Kavero (hereinafter referred to as “Kavero”, “We”, “Us”, or “Our”).

1. USER AGREEMENT

Please read these Terms carefully before using this Website.

By accessing, browsing, or purchasing from www.kaverolux.com, you agree to be bound by these Terms & Conditions and all related policies referenced herein.

Kavero reserves the right to update, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the Website after updates constitutes your acceptance of the revised Terms.

If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. IMPORTANT DISCLAIMERS

The following disclaimers govern your relationship with Kavero:

  • Kavero and its affiliates do not guarantee that the Website will always be uninterrupted, error-free, or free from technical inaccuracies.

  • While we implement reasonable security practices, we may use third-party service providers to process or store your information. We cannot guarantee the absolute security of data stored with third parties.

  • Kavero shall not be liable for data breaches, cyberattacks, hacking incidents, viruses, or events beyond our reasonable control.

  • We shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website.

These disclaimers are in addition to any other disclaimers mentioned in this Agreement.

3. MEMBERSHIP ELIGIBILITY

To use services on this Website:

  • You must be legally competent to enter into a contract under the Indian Contract Act, 1872.

  • Individuals under 18 years of age may use the Website only under supervision of a parent or legal guardian.

  • Kavero reserves the right to suspend or terminate accounts found in violation of eligibility requirements.

Users who create accounts will be considered “Registered Users.”

4. ACCOUNT RESPONSIBILITIES

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials.

  • You agree to provide accurate and complete information.

  • Kavero reserves the right to suspend or terminate accounts providing false or misleading information.

You are fully responsible for activities conducted under your account.

5. ELECTRONIC COMMUNICATIONS

By using the Website or contacting us via email, you consent to receive communications electronically.

We may contact you via email or other electronic means regarding:

  • Order updates

  • Customer support

  • Service announcements

  • Promotional campaigns

You may unsubscribe from promotional communications where applicable.

For support or queries, contact us at:
📩 marketing@kaverolux.com

6. USE OF PRODUCTS & SERVICES

Products sold on www.kaverolux.com are intended for personal use only.

Resale or commercial distribution without written consent from Kavero is strictly prohibited.

Due to hygiene and personal care considerations, products are non-returnable once opened.

In case of damaged, defective, or incorrect delivery, you must contact us within 24 hours at:

📩 marketing@kaverolux.com

7. FEES & PAYMENTS

  • Browsing the Website is free.

  • You are required to pay the product price, applicable taxes, and shipping charges (if any).

  • In case of non-payment, Kavero reserves the right to cancel orders or suspend services.

  • Legal action may be taken for fraudulent or unpaid transactions.

8. ACCEPTABLE USE OF WEBSITE

By using this Website, you agree that you will not:

  • Upload or share unlawful, defamatory, obscene, or harmful content.

  • Violate intellectual property rights of Kavero.

  • Copy, reproduce, or distribute Website content without written permission.

  • Use the Website for fraudulent activities.

  • Misrepresent association with Kavero.

  • Use automated tools (bots, crawlers, scrapers) to extract data.

Unauthorized use of Kavero’s trademarks, branding, or content is strictly prohibited.

9. LIMITATION OF LIABILITY

Kavero shall not be liable for:

  • Loss of profits

  • Loss of data

  • Business interruption

  • Indirect or consequential damages

arising from use of the Website or purchase of products.

10. INDEMNITY

You agree to indemnify and hold Kavero, its directors, employees, affiliates, and partners harmless against any claims, liabilities, damages, or legal costs arising from:

  • Breach of these Terms

  • Violation of law

  • Misuse of Website

  • Infringement of third-party rights

11. DISPUTE RESOLUTION

In case of disputes arising from transactions on www.kaverolux.com:

  • You may contact us at 📩 marketing@kaverolux.com

  • We will attempt to resolve disputes amicably.

  • If unresolved, the matter shall be subject to legal jurisdiction as mentioned below.

12. INTELLECTUAL PROPERTY RIGHTS

If you believe your intellectual property has been violated through content on our Website, please notify us at:

📩 marketing@kaverolux.com

Kavero reserves the right to investigate and take appropriate action.

13. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, India.

14. GRIEVANCE OFFICER

As required under the Information Technology Rules:

Grievance Officer:
Name: [Insert Name]
Email: marketing@kaverolux.com

The Grievance Officer shall acknowledge complaints within 36 hours and aim to resolve them within 30 days.

15. GENERAL PROVISIONS

  • Nothing in this Agreement creates a partnership or agency relationship.

  • If any clause is deemed invalid, the remaining clauses shall remain enforceable.

  • Kavero may transfer its rights under this Agreement.

  • Continued use of the Website implies acceptance of updated Terms.

16. PRODUCT DISCLAIMER

Kavero fragrances are crafted using carefully selected aromatic ingredients. While we prioritize safety and quality, individual sensitivities may vary.

You are advised to:

  • Review ingredient details carefully.

  • Perform a patch test before full application.

  • Seek medical advice if you have known allergies.

Kavero shall not be liable for allergic reactions or sensitivities arising from product usage.